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I lost my iPhone 8 buy my daughter gave me her iPhone 7 running iOS 11.4.1. I am having trouble upgrading to iOS 14.2. Is there a way to upgrade my phone to iOS 13.2? I need at lease iOS 13.2 to run certain apps.
[Re-Titled by Moderator]
iPhone 7
no, you'll need to update it to 14.2
What trouble are you having updating? With that much of an iOS jump, you should probably use a computer to update
Update your iPhone, iPad, or iPod touch - Apple Support
if you have trouble
If your iPhone, iPad or iPod touch won’t update - Apple Support
no, you'll need to update it to 14.2
What trouble are you having updating? With that much of an iOS jump, you should probably use a computer to update
Update your iPhone, iPad, or iPod touch - Apple Support
if you have trouble
If your iPhone, iPad or iPod touch won’t update - Apple Support
This is his daughter..
"Unable to install Update - an error occurred installing iOS 14.2 " I have enough GB. I have deleted the install and re downloaded multiple times.
I have access to his iCloud account. Do I need direct access to his macbook to do the update? Trying to do this remotely for him as he is 84 years old and I prefer to not have to go to his house. But will if necessary.
Thank you for the quick response.
When you see this error, it's when trying to download the update via WiFi I assume?
Do you think he could follow those instructions for updating with a computer?
More or less just needs to make sure the Mac is up to date. Then plug in the phone and see if it shows up in iTunes (or Finder if running Catalina or Big Sur)
If you were to help, you would need direct access to the MacBook. (or any computer capable of running iTunes).
How did you get the phone to him? Could you get the phone back and use a computer of your own to do the update?
I suppose you could also try using software like TeamViewer to gain remote viewing of his computer, but it would involve him installing the program and running it.
Yes, I have been trying to download through wifi. I have the phone. I can access his computer through Team Viewer. But it looks like I need to do the update directly form his macbook., which I can do ( double masked) .
He has the first stages of dementia, so I basically need to get the phone set up for him, then deliver it to him.
I really appreciate you help
Is there a way to upgrade my iPhone 7 to iOS 13.2?
