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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Not able to access Apple TV on my television
You didn't mention whether you were using the same ID used to subscribe, please verify that. If you are then try logging out and back in. If it persists then contact support
You didn't mention whether you were using the same ID used to subscribe, please verify that. If you are then try logging out and back in. If it persists then contact support
Can you elaborate?
When I try to access via my telephone it's telling me to sign up for a 7 day trial as if I don't have an account
Is your iPhone signed in with the same ID as the one you used to signup for the subscription? Have you checked the account to verify there is an active subscription?
Yes, I have checked. My subscription is active
Access
