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Level 1

4 points

Camera

My back camera and flash will not work, even after hard restarting it. Could someone tell me why?

iPhone XS Max

Posted on Dec 7, 2020 11:39 PM

Top-ranking reply

Level 3

625 points

Posted on Dec 7, 2020 11:47 PM

Try to follow these steps on this article: https://support.apple.com/en-us/HT203040

If these still don't help, you may need to go to an Apple Store or an Authorized Service Provider to get it fixed.

Best of luck!

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