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liziie337 Author

Level 1

4 points

My phone is locked and won't unlock. it is saying password is wrong.

I have tried to unlock my phone with my password and I am now at a locked for 15 min.

iPhone 11 Pro, iOS 13

Posted on Dec 8, 2020 6:35 AM

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Top-ranking reply

Level 10

211,376 points

Posted on Dec 8, 2020 6:37 AM

You will have to restore the phone to new conditions using recovery mode.

See this Apple support link ➡️ If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

After this completes you can restore your backup.

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1 reply

Top-ranking reply

Level 10

211,376 points

Dec 8, 2020 6:37 AM in response to liziie337

You will have to restore the phone to new conditions using recovery mode.

See this Apple support link ➡️ If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

After this completes you can restore your backup.

Reply

My phone is locked and won't unlock. it is saying password is wrong.

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