I need to talk to someone about a charge on my account

Purchases on my phone

iPhone 7 Plus, iOS 14

Posted on Dec 8, 2020 6:20 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2020 6:24 AM

Well, here are a couple of self-help links ➡️ If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

Also ➡️ See your purchase history for the App Store, iTunes Store, and more - Apple Support will show you all of your purchases.


If you have a subscription that you forgot about ➡️ See or cancel your subscriptions - Apple Support

You can request a refund in some cases ➡️ Request a refund for apps or content that you bought from Apple - Apple Support


Finally, if you still really need to talk to someone use this link:Get Support and navigate to iTunes Store support. There may be a wait, as this is a very busy time.

2 replies
Question marked as Top-ranking reply

Dec 8, 2020 6:24 AM in response to Mariahleslie_

Well, here are a couple of self-help links ➡️ If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

Also ➡️ See your purchase history for the App Store, iTunes Store, and more - Apple Support will show you all of your purchases.


If you have a subscription that you forgot about ➡️ See or cancel your subscriptions - Apple Support

You can request a refund in some cases ➡️ Request a refund for apps or content that you bought from Apple - Apple Support


Finally, if you still really need to talk to someone use this link:Get Support and navigate to iTunes Store support. There may be a wait, as this is a very busy time.

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I need to talk to someone about a charge on my account

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