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guided access issue

I have the new iPhone SE and I am on most recent software update. I am stuck on guided access without my passcode, is there any way (besides lost mode and force restart) to get out of guided access? The app I'm on is Snapchat.

iPhone SE, iOS 14

Posted on Dec 8, 2020 10:14 AM

Reply
1 reply

Dec 13, 2020 11:42 AM in response to Holgate7

Hello Holgate7,



Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to exit Guided Access. We can see why you'd reach out for assistance.


Here is a resource that can help.


Use Guided Access with iPhone, iPad, and iPod touch


To end a Guided Access session, follow these steps: "Triple-click the Side or Home button, enter your Guided Access passcode, then tap End. Or if you turned on Touch ID or Face ID for Guided Access, double-click the Side or Home button."


Cheers!



guided access issue

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