my phone is disabled and now i can remember my passcode and i want to unlock it without losing data where i have not backed up my data pls help us

my phone is disabled and now i can remember my passcode.


i want to unlock my phone without losing data, where i have not backed up my data pls help us

iPhone X, iOS 13

Posted on Dec 8, 2020 10:46 AM

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Question marked as Top-ranking reply

Posted on Dec 8, 2020 10:50 AM

You cannot do so. By design, once actually disabled, there is only one mechanism to regain access to the device. And that is to restore it in iTunes (finder in MacOS Catalina or Big Sur), erasing it and resetting the passcode.


There is no means at all to regain access to a disabled device with data intact. That is an actual design feature of iOS and iPadOS. You must erase a disabled device to reset it. Ordinarily, you’d then restore your data from your iCloud or iTunes backup to get your data back. Without such a backup, you’re inherently going to loose data.


See -> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 8, 2020 10:50 AM in response to anitha65

You cannot do so. By design, once actually disabled, there is only one mechanism to regain access to the device. And that is to restore it in iTunes (finder in MacOS Catalina or Big Sur), erasing it and resetting the passcode.


There is no means at all to regain access to a disabled device with data intact. That is an actual design feature of iOS and iPadOS. You must erase a disabled device to reset it. Ordinarily, you’d then restore your data from your iCloud or iTunes backup to get your data back. Without such a backup, you’re inherently going to loose data.


See -> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

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my phone is disabled and now i can remember my passcode and i want to unlock it without losing data where i have not backed up my data pls help us

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