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I purchased more storage but it still says storage full

I purchased more storage but it still says storage full.

iPhone 6s Plus, iOS 13

Posted on Dec 8, 2020 12:14 PM

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Question marked as Apple recommended

Where are you seeing the message that storage is full, on your iPhone? Extra iCloud storage will not increase iPhone storage. They are two different things. You cannot increase the iPhone storage except by deleting content from the phone.

Posted on Dec 8, 2020 12:49 PM

5 replies

I purchased more storage but it still says storage full

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