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TuongAn Author

Level 1

4 points

My credit card was hacked by Itunes. com

Dear Apple,

On 8 December 2020, my card has automatically made 3 payment transactions for Itunes.com. I didn't know that until i checked my balance.

I'm sure that I didn't register or buy any products and services on Itunes before.

I hope Apple help me to explain this and can refund to me as soon as possible.

Please see below picture for your reference.

I'm looking forward to hearing from you soon.

Thank you for your supporting.

[Personal Information Edited by Moderator]

iPhone XR, iOS 14

Posted on Dec 8, 2020 7:03 PM

Best reply

Niel

Level 10

727,409 points

Posted on Dec 8, 2020 7:08 PM

Click here for information. If the article doesn't cover it, use the link in section 5.

To ask for a refund, use this link to contact the iTunes Store staff, or if you got an email receipt, use the 'Report a Problem' link in it.

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My credit card was hacked by Itunes. com

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