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How to Cancel iTunes Purchases

I clicked to purchase a TV season by mistake and immediately paused all downloads. How do I cancel or delete the queue? I sent an email to apple but have not heard back in more than 48 hrs.
Please help!

iMac, Mac OS X (10.6.4)

Posted on Jul 26, 2010 4:03 PM

Reply
2 replies

Jul 27, 2010 8:11 AM in response to Scott Caothien

Once an item enters the download queue, the user cannot remove it. You'll need to work through the iTunes Store customer service department page and hope they can help. Make sure that no spam blocker, in your email application or on your email account, is filtering out emails from Apple. If you're certain nothing is being blocked, try sending your query again.

Note that the terms of sale state that all sales are final, so there may not be anything they can do to help you.

Regards.

How to Cancel iTunes Purchases

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