My iphone is flashing the apple icon about every 5 seconds and then turning black. What do I do?

My iphone is flashing the apple icon about every 5 seconds and then turning black. What do I do?


iPhone XR

Posted on Dec 8, 2020 8:20 PM

Reply
1 reply

Dec 8, 2020 8:28 PM in response to linaaraceliii

1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iphone is flashing the apple icon about every 5 seconds and then turning black. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.