US Premium Plus Monthly
I have received a bill that looks authentic charging me £15.49 for US Premium Plus Monthly. I never subscribed to this and it doesn't show in my purchase history. What is this and how do I remove it?
Question marked as
TomAshby Said:
"US Premium Plus Monthly: I have received a bill that looks authentic charging me £15.49 for US Premium Plus Monthly. I never subscribed to this and it doesn't show in my purchase history. What is this and how do I remove it?"
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What kind of Bill:
Is this an eMail? Or is this hardcopy mail? Either way, if nothing is deducted, seems like a scam.
Modify your Credentials-ASAP:
Most certainly, consider performing the following:
- Modify: your login credentials (Using Both a New eMail and a New Password for each and all sites)
- Associate: a different method of payment to your account
- Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option
Contact Apple Support:
For Financial Assistance, Contact Apple Support. These are user-to-user forums. We are not Apple. Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
- Contact Us - Choose Locations
- U.S. (800)MY-APPLE
- Proceed from there as Necessary
Why the Wait:
Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
