Apple Event: May 7th at 7 am PT
Last March I bought an iPhone 11 and some months ago I noticed a white (bright) dot on the screen. I think that it is getting bigger because at the beginning it was noticeable only when the screen was totally white.
Has someone my same problem? What could be the cause? If the phone is still under warranty, it can be repaired?
iPhone 11, iOS 14
ok this is definitely a hardware problem, visit an apple store as William said https://www.apple.com/retail/geniusbar/ theres a great chance this will be covered by the warranty
to check your warranty go into settings>general>about
if you do not have an apple store in your region search for apple and the name of your country, from there you will find the authorized service provider for your region
ok this is definitely a hardware problem, visit an apple store as William said https://www.apple.com/retail/geniusbar/ theres a great chance this will be covered by the warranty
to check your warranty go into settings>general>about
if you do not have an apple store in your region search for apple and the name of your country, from there you will find the authorized service provider for your region
Make an appointment with your local Apple Store, if possible, to have your phone examined.
Apple Support will be able to help you further:
hello,
if you touch that part of the screen is it responsive?
Yes, it is!
White dot on the screen of my iPhone 11
