Contacts are a mess since upgrading iPhone and restoring backup

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Contacts are a mess since upgrading iPhone and restoring backup

I upgraded from an 8 to a Xr. I backed up the 8 and then restored the backup to the Xr when setting up the new phone. Since then my contacts are an absolute mess.

I used to have a few hundred contacts(work phone) but since the restoral/changeover I now only have 62 contacts. Some of the contacts are there 7 times and obviously there are hundreds missing.

To complicate things further, I've been using the phone quite a bit since the upgrade and I don't want to connect to itunes to try to restore it again b/c I don't want to lose the new content on my phone since I originally upgraded. Gah!

Any ideas would be greatly appreciated.

iPhone XR

Posted on Dec 9, 2020 5:53 AM

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SravanKrA

Community+ 2024

Level 10

411,356 points

Dec 9, 2020 5:54 AM in response to JagedNS

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...

If you have removed your work email probably that is the cause. Add it again.

How many Contacts account (email client server) you have?
What is your default Contacts Account?
Which email account you are using to store Contacts?

See the GIF below for Contacts and Default Account

Learn how to add an email account and make it default (Watch the GIF)
This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

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Contacts are a mess since upgrading iPhone and restoring backup

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