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Tried to restore the ipad but cannot go past first step. i have already tried connecting to pc and restoring with pressing the home and the top button of ipad. the apple logo comes on then the screen goes back to black with a sign to connect to pc.
iPad mini, iOS 9
Are you following these instructions?
If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
Are you following these instructions?
If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support
restore ipad
