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I got an email saying a made a purchase and I did not purchase this item

Hello I got an email saying a made a purchase and I did not purchase this item. I need that transaction to not go through. Please cancel this transaction


[Edited by Moderator]

Posted on Dec 9, 2020 2:56 PM

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Question marked as Best reply

Posted on Dec 9, 2020 2:57 PM

Apple does not include document, or PDF files to download.

Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.

Apple would not have such horrible spelling or grammar. 

Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759


1 reply
Question marked as Best reply

Dec 9, 2020 2:57 PM in response to cioni

Apple does not include document, or PDF files to download.

Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.

Apple would not have such horrible spelling or grammar. 

Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759


I got an email saying a made a purchase and I did not purchase this item

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