Question marked as Top-ranking reply User profile for user: ProustGiulio ProustGiulio User level: Level 10 209,316 points Dec 10, 2020 8:57 AM in response to Diegobracho You can do it:Online:--> Genius Bar Reservation and Apple Support Options - AppleUsing the Apple Store app, available on AppStoreContacting an Apple Store among this list:--> Apple – Location SelectorRegardsGiulio Show more Less Reply Link