Can't hear
I have an iPhone 7 plus and When I make a call I can't hear the other person when they answer.
iPhone 7 Plus
Question marked as
Top-ranking reply
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Question marked as
Top-ranking reply
2 replies
Hi jpsst,
If your call connect successfully but you can’t hear anyone on the other end or they can’t hear you - make sure
- the volume is turned up high enough
- you do NOT have “MUTE” activated
- have the person call you and verify you can hear them and they can hear you.
I have a variety of similarities to your issue. I have an iPhone 11 with iOS 14.2, and when I am using a Bluetooth earphones like airPods, powerbeats3 and Powerbeats pro, etc... this issue happens almost every time and when it does I can’t even use the iPhones speaker or the earpiece on the phone. I always have to go to Bluetooth and unpair all my Bluetooth devices, close down all open apps and the reset “Network Settings” which should reset phone but if not, turn your phone off and turn it back on after one minute. I hope this helps.
Can't hear