iPhone phone calls to MAC drops the call in Big Sur.

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iPhone phone calls to MAC drops the call in Big Sur.

Why does my iPhone drop my call when I try to hand it off to my MAC. I'm running Big Sur and this used to work well in Catalina. I have iPhone 12 Pro and 27 in" MAC. I have my phone settings to Wi-Fi Calling turned On and the setting in FaceTime is set to Calls from iPhone. When a phone call comes in, I see and can answer it on my Mac. Sometimes the call gets dropped with I answer on Mac. When it does answer the call on my Mac, I can switch the call back to my iPhone by changing the audio to iPhone. So.......why now since I've upgraded to Big Sur can I not answer ALL calls on my Mac nor can I switch a phone call from my iPhone to my Mac?

iMac 27″ 5K, macOS 11.0

Posted on Dec 10, 2020 11:48 AM

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Answer 1

Dec 14, 2020 5:49 PM in response to Rex Howett

Hey Rex Howett,

Sounds like you're having issues with calls dropping, but only when switching from one device to another.

This sounds like it's likely related to your network. Have you tried restarting your router/modem? If not, please do so and test things out a bit further.

For more help on answering calls on your Mac, check out: Make and receive calls on your Mac, iPad, or iPod touch

If you continue to have issues afterward, contact Apple Support using this link:

Get Support

Thanks for using Apple Support Communities.

Take care!

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iPhone phone calls to MAC drops the call in Big Sur.

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