Forgotten parental password

Question

Forgotten parental password

I gave my daughter an old iPhone without service. It has been used essentially as an iPod. I set her up with an Apple ID on a joint email. I set the parental password a while

back and now that she is older and soon to get service, I can’t remember the password. If I were to bring the phone to an Apple store and provide my ID, could the password be reset?

iPhone 8 Plus, iOS 12

Posted on Dec 10, 2020 3:30 PM

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Answer 1

Joseph_S.

Community Specialist

Dec 15, 2020 6:15 AM in response to gunsandhoseskzoo

Hello gunsandhoseskzoo,

Thank you for reaching out in Apple Support Communities. We understand you'd like to know if your daughter can use an iPhone, with a password on the device. We'll be happy to help.

You can reset a password by following these steps: If you forgot your Apple ID password This will help save a trip for you from visiting an Apple Store.

Kind regards.

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Forgotten parental password

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