I did not purchase any games why are you all deducted the money from my card

Why are you all charging me with out my concent. I have not lurches any games

iPad, iPadOS 14

Posted on Dec 10, 2020 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 10, 2020 5:42 PM

Mary,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Dec 10, 2020 5:42 PM in response to Maryrauljr

Mary,


First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages pretending to be from Apple are unfortunately very common.


But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' or an unfamiliar charge on your statement - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I did not purchase any games why are you all deducted the money from my card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.