Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes is acting up, music will not download?

So essentially I have an old iPod that I dug out of my storage, and so I needed to download some music to put on that iPod. But strangely iTunes refuses to download any songs. I do get my songs off of Apple Music, but I still use iTunes (It's up to date). I have an older MacBook Air so I have to run Sierra (also up to date). I would just like to know if anybody has any solution or workaround to this problem.

Posted on Dec 10, 2020 5:58 PM

Reply
Question marked as Best reply

Posted on Dec 15, 2020 6:13 AM

Hello Everett_Wold,


Thank you for using Apple Support Communities!


We understand from your post that you would like to add music to your iPod but iTunes will not download any songs. If the music you are trying to sync to your iPod was downloaded from Apple Music you will not be able to sync this music to your iPod. Songs purchased from the iTunes Store that you have downloaded to your Mac can be synced to your iPod. What model iPod are you trying to sync music to?


Sync your iPhone, iPad, or iPod using your computer - Apple Support


Best Regards.

5 replies
Question marked as Best reply

Dec 15, 2020 6:13 AM in response to Everett_Wold

Hello Everett_Wold,


Thank you for using Apple Support Communities!


We understand from your post that you would like to add music to your iPod but iTunes will not download any songs. If the music you are trying to sync to your iPod was downloaded from Apple Music you will not be able to sync this music to your iPod. Songs purchased from the iTunes Store that you have downloaded to your Mac can be synced to your iPod. What model iPod are you trying to sync music to?


Sync your iPhone, iPad, or iPod using your computer - Apple Support


Best Regards.

Dec 16, 2020 5:24 AM in response to Everett_Wold

Everett_Wold,


Is the music you are trying to put on your iPod shuffle, music you purchased from iTunes? What happens when you try to download music to iTunes? Do you receive an error message? If so, what is the exact error message you are receiving? This article has steps which may help you get your music downloaded:


If music, movies, or TV shows from the iTunes Store, Apple Music app, or Apple TV app stop downloading - Apple Support


Regards.

iTunes is acting up, music will not download?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.