trying to transfer data from iphone 7plus to iphone 12 pro max and stuck on the transfer cycle (not the Apple logo) and feel uncomfortable doing a restore/reset on iphone 7plus. Are there other ways of fixing this without restoring iphone 7plus?
Hello Pat Diamond,
Thank you for using Apple Support Communities!
We understand from your post that while transferring your data from your iPhone 7 Plus to your iPhone 12 Pro Max, the transfer cycle became stuck. In a situation like this you may need to restart both device and then begin the transfer over. How are you transferring the data? Are you using Quick Start or restoring a backup file? Any additional information you have on the process you are using will help us provide you with a solution.
Restart your iPhone - Apple Support
Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support
Best Regards.
Transferring data - Stuck on Transfer from iphone 7+ iphone 12 pro max, don't want to restore/reset iphone 7+. THank you.
