Iphone 12 and BMW 5 Series 2009 Bluetooth

I have a new iPhone 12 and paired it with my 2009 BMW 5 Series Bluetooth.


Initially it paired but would not connect


Now


It connects then drops.

It sometimes connects and allows a call and drops in the middle of the call


It sometimes just works as it should


My iPhone XR just connected and worked


I searched the web and found a hint to toggle the USB Accessories in Face ID and Passcode and that helped get me from the part where it paired but would not connect.


Does anyone have any advice on what to do?


Posted on Dec 11, 2020 9:19 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2020 9:26 AM

I suggest that you remove the iPhone from the vehicle's listing and turn off the vehicle. Then remove the vehicle from the iPhone's listing, turn off Bluetooth and then power the phone off and back on again. Start the car, then put the radio into discovery/pairing mode. Open the iPhone, turn on Bluetooth and follow the screen prompts to connect to the car. Sometimes new phones can confuse vehicles if you have had a phone paired to them in the past. This can especially be true if you restored the new phone from a backup of the old phone and it has the same name on the phone as before.

3 replies
Question marked as Top-ranking reply

Dec 11, 2020 9:26 AM in response to aapierre

I suggest that you remove the iPhone from the vehicle's listing and turn off the vehicle. Then remove the vehicle from the iPhone's listing, turn off Bluetooth and then power the phone off and back on again. Start the car, then put the radio into discovery/pairing mode. Open the iPhone, turn on Bluetooth and follow the screen prompts to connect to the car. Sometimes new phones can confuse vehicles if you have had a phone paired to them in the past. This can especially be true if you restored the new phone from a backup of the old phone and it has the same name on the phone as before.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 12 and BMW 5 Series 2009 Bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.