Credit

Did the email state why you were getting this credit?

Could that be a scam email? If so, don't risk clicking any links and giving any personal or Apple ID information.

M1 Mac mini, macOS 11.0.1; Watch, series 5 GPS/cellular, watchOS 7.1; iPad Pro 2nd Gen, iPadOS 14.2; iPad Air 2, iPadOS 14.2; iPhone 12 Pro, iOS 14.2.1; TV 4th Gen, tvOS 14.2  HomePods, audioOS 14.1 and Airport Express w/ Airplay 2

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.

• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.