Testing macbook air

I tried the test. It starts and the progress-bar comes up. It counts down from 4 min left to ”less than 1 min left” and there it hangs. Doesnt come any further. What can be wrong then? Is there another way of testing?

MacBook

Posted on Dec 11, 2020 12:06 PM

Reply
1 reply

Dec 15, 2020 1:09 PM in response to LovisaDyb

Hey there LovisaDyb,


Thanks for reaching out to Apple Support Communities. We understand a test is unable to complete on your Mac. We’ll be happy to help with this.


To verify, are you referring to an Apple Diagnostic? 


If that’s getting stuck, try running an SMC and NVRAM on your Mac:


How to reset the SMC of your Mac

Reset NVRAM or PRAM on your Mac


Try running the diagnostics once more after that and see if the issue is resolved.


If this isn't related to what's happening, please provide more details and we'll go from there.


Take care. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Testing macbook air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.