You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

transferring photos

I had an iPhone 8

transferred my data to iphone12 pro max

everything transferred

apart from my photos, they are backed up but why are they not on my new phone

iPhone 12 Pro Max, iOS 14

Posted on Dec 11, 2020 4:21 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2020 4:22 PM

Do you use (or did you use on the 8) iCloud to sync your photos?


If so, you need to re-enable iCloud photos on your new phone.

1 reply

transferring photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.