Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My credit card for ITunes and Apple App is not working.

Why I cannot use Apple App or ITunes

iPhone 6s, iOS 10

Posted on Dec 12, 2020 6:25 AM

Reply
Question marked as Best reply

Posted on Dec 12, 2020 6:30 AM

If your credit card or debit card is not being accepted in iTunes, take a look at this for some help.

If your payment method is declined in the App Store or iTunes Store - Apple Support


If you see a message that your account has been disabled in iTunes or the App Store, see this. You will need help from Apple to fix this.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

1 reply
Question marked as Best reply

Dec 12, 2020 6:30 AM in response to deliliah114

If your credit card or debit card is not being accepted in iTunes, take a look at this for some help.

If your payment method is declined in the App Store or iTunes Store - Apple Support


If you see a message that your account has been disabled in iTunes or the App Store, see this. You will need help from Apple to fix this.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

My credit card for ITunes and Apple App is not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.