Pinned Note Disappeared!

I've always had iCloud on since it came out. I've had a note I've had for a very long time listing all my bills and their due dates. When "pinned notes" was introduced, I've had that specific note pinned at the top of my notes. I just bought a new MacBook Pro and opened notes for the first time on it, hoping to view it better on my laptop. It started syncing with iCloud, but when it did that it removed my pinned note completely and also erased the pinned note on my iPhone. In essence, my iPhone in turn mimicked my MacBook Pro to look exactly alike... with my pinned note gone. I've tried turning on/off iCloud and still have the same results. Please help! Thank you!

MacBook Pro 15″, macOS 10.13

Posted on Dec 12, 2020 7:37 AM

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Posted on Dec 16, 2020 9:06 AM

Hey there, xst3venx.


It appears that one specific pinned note is no longer pinned on either your iPhone and MacBook Pro, even after turning iCloud off and on again. You can search the Notes app with keyword(s) for that note and then pin it again. It should sync those changes to your other devices. If the note is missing or not showing, check out the following article which has steps to help with that: If you're missing notes on your iPhone, iPad, or iPod touch


We hope that helps. Take care.

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Question marked as Top-ranking reply

Dec 16, 2020 9:06 AM in response to xst3venx

Hey there, xst3venx.


It appears that one specific pinned note is no longer pinned on either your iPhone and MacBook Pro, even after turning iCloud off and on again. You can search the Notes app with keyword(s) for that note and then pin it again. It should sync those changes to your other devices. If the note is missing or not showing, check out the following article which has steps to help with that: If you're missing notes on your iPhone, iPad, or iPod touch


We hope that helps. Take care.

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Pinned Note Disappeared!

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