I can make calls to non iPhone users but I can’t send text messages, why?

I can make phone calls to non iPhone users but I can’t send text messages, why?

iPhone 11

Posted on Dec 12, 2020 9:30 AM

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Posted on Dec 12, 2020 10:16 AM

Calling and texting are two different things. While SMS uses a portion of the cellular voice channel, you still need the carrier to ensure provisioning on your account for SMS/MMS.

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Dec 12, 2020 9:47 AM in response to Mlduewell

Text messages to non-iOS users is an SMS. An SMS is a carrier feature and there are no settings on the iPhone to set that. It needs to be configured on your account by your cellular carrier. Contact them for assistance in troubleshooting this issue. Also, make sure your iPhone is updated to the latest iOS, 14.2.

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I can make calls to non iPhone users but I can’t send text messages, why?

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