phone number change

Hi!


here's my case:

i have logged out my account on my ipad and input the account of my girlfriend.

after checking some things, i decided to log in to my account. Unfortunately, before logging in we need a verification code. this code will be sent to a phone number i have provided in creating an appleID account (i know all this for a fact)


my concern is, THE phone number i provided (which will receive the verification code needed to log in) is already INACTIVATED (that is, the sim card is already busted) and i forgot to change it before logging out my own appleID account (my bad, sorry)


now i cannot use my own account because of this. i have no other gadget (phone/pad/pod/MAC). i only got this ipad.


what can/should i do to change that inactivated phone number? the system is always sending verification code to that busted number, to the point that the system is not giving me anymore codes!


appreciate who will help

THANKS!

iPad mini 5 Wi-Fi

Posted on Dec 12, 2020 10:00 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2020 10:21 AM

You might try signing-in to your AppleID account online, from a browser - from which you can update your account settings. However, if you are forced to receive a verification code to sign-in, you’ll need the assistance of the Apple Security Team.


You can access your AppleID account here:

https://appleid.apple.com


More information can be found here:

Security and your Apple ID – Apple Support

Contact Apple for help with Apple ID account security – Apple Support

3 replies
Question marked as Top-ranking reply

Dec 12, 2020 10:21 AM in response to SoapBrainMD

You might try signing-in to your AppleID account online, from a browser - from which you can update your account settings. However, if you are forced to receive a verification code to sign-in, you’ll need the assistance of the Apple Security Team.


You can access your AppleID account here:

https://appleid.apple.com


More information can be found here:

Security and your Apple ID – Apple Support

Contact Apple for help with Apple ID account security – Apple Support

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phone number change

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