You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

AirPods Pro are showing 2nd generation icon

My airpods pro are showing airpods 2nd generation icon and it is not visible in gener about can anyone help me??

[Re-Titled by Moderator]

Posted on Dec 12, 2020 10:44 AM

Top-ranking reply

Level 10

103,876 points

Posted on Dec 13, 2020 11:49 AM

Hello,

Hmm, are you sure that they're connected? Do they play? See this:

Note: the cover of the charging case needs to be open to see them in settings.

Good luck.

View in context

1 reply