​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


iCloud account

I am getting phone calls that my iCloud account is compromised and to not use my device until I contact the caller or press a number to be connected. Is this a scam?

Posted on Dec 12, 2020 1:54 PM

1 reply

Dec 12, 2020 3:03 PM in response to Mi6la8n1943

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.