Billing address

Question

Level 1

8 points

Billing address

I’ve updated my billing address, but every time I received an email about my subscription renewal, it still uses my old address. What should I do?

Posted on Dec 12, 2020 3:07 PM

Reply

Answer 1

Brian_P7

Community Specialist

Dec 16, 2020 7:36 PM in response to Redbeanbread

Redbeanbread,

Thanks for following up and letting us know it's your shipping/billing address that needs to be changed. Check out the link below for help with managing your account address.

Your Account

You will see "Shipping and billing" under Apple ID.

Have a good day!

Reply

Answer 2

Redbeanbread Author

Level 1

8 points

Dec 16, 2020 6:30 PM in response to mingoslkd

Hello,

Thanks for the reply.

However, what I meant by address is not email address, but home address.

You too!

Reply

Answer 3

Redbeanbread Author

Level 1

8 points

Dec 17, 2020 1:54 AM in response to Brian_P7

Hello Brian,

Thank you for your help :)

Hope you have a good day!

Reply

Answer 4

mingoslkd

Community Specialist

Dec 16, 2020 1:06 PM in response to Redbeanbread

Hello Redbeanbread,

We see that your email receipts for purchases are going to a different email than the one prefer to use. Being able to track purchases is important. We're glad you reached out for help.

Take a look at the first link below to manage your Apple ID.

Manage and use your Apple ID

Details related to your Apple ID email addresses can be found in this resource.

About your Apple ID email addresses

Take care!

Reply

Billing address

Similar questions