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Level 1

8 points

Gift Certificate not activated

I get an error message when I try to redeem an apple gift card.

Error: The Gift Certificate or Prepaid Card code you entered has not been properly activated.

How do I remedy this error?

Posted on Dec 12, 2020 3:01 PM

Top-ranking reply

Level 10

732,107 points

Posted on Dec 12, 2020 3:08 PM

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.

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