Ipad Air 4

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Ipad Air 4

Just received my Ipad Air today. i was downloading apps then suddenly the ipad screen turned black and I can't open the ipad anymore. Tried to force restart and nothing happened. Charged the ipad and restarted again still black screen. Help!!!

iPad Air, iPadOS 14

Posted on Dec 12, 2020 3:44 PM

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LotusPilot

Community+ 2024

Level 10

284,150 points

Dec 12, 2020 4:02 PM in response to josilmae

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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Ipad Air 4

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