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iPhone Turns off

My iPhone turns off when I lock it, with active use everything is fine, who knows what the problem is?

iPhone XR, iOS 14

Posted on Dec 12, 2020 11:26 PM

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Question marked as Best reply

Posted on Dec 13, 2020 12:02 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


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iPhone Turns off

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