Level 1

10 points

iPhone Turns off

My iPhone turns off when I lock it, with active use everything is fine, who knows what the problem is?

iPhone XR, iOS 14

Posted on Dec 12, 2020 11:26 PM

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2 replies

Level 10

433,316 points

Dec 13, 2020 12:02 AM in response to saNtix1

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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Level 1

10 points

Dec 13, 2020 12:04 AM in response to SravanKrA

I just have a black screen without the Apple logo

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iPhone Turns off

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