Level 1

18 points

Macbook Air M1: No 4K@60Hz possible on my 32" 4K BenQ EW3280U

Last week I received the MacBook Air 13" 2020 with the M1 chip. To my surprise, it fails to output 4K@60Hz via UBC-C on the BenQ EW3280U, resolving only 4K@30Hz.

I also bought a USB-C Thunderbolt cable (USB C to DisplayPort Cable 8K@60Hz Maxonar 4K@60Hz/144Hz/120Hz 5K@60Hz 2K@240Hz Thunderbolt 3 to DisplayPort Cable HBR3 DP 1.4

) which also outputs 4K@30Hz maximum.

Both of deze cables work on this monitor 4K@60Hz with 2 other tested devices.

What is the problem on this?

Posted on Dec 13, 2020 9:22 AM

Top-ranking reply

elbrus56

Level 1

4 points

Posted on Mar 22, 2021 1:07 AM

Right now M1 do not support 4K 60Hz over DisplayPort Interface (which going through USB-C or Thunderbolt).

You need to use USB-C to HDMI Adapter like Belkin F2**038btBLK.

Works fine, support 4K, 60Hz, HDR in Netflix.

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84 replies

MrDindon

Level 1

10 points

Feb 16, 2021 6:09 PM in response to Redcow

Chief, have you seen this thread title? It’s for M1 mac…. Please…

RaffaelM

Level 1

4 points

Mar 2, 2021 6:02 AM in response to TheAlikA

I have the same monitor and just ordered the Macbook Air M1.

Did you find any solution to have 4k@60Hz ?

Mar 12, 2021 8:17 AM in response to MrDindon

I’m looking to get the benq EW3270U for a monitor as well as gaming on my Xbox do you recommend it now? Will the picture be crisp connected to the MacBook Pro m1

Mar 17, 2021 7:09 AM in response to CADARSO

I've been considering using the Caldigit myself but now I'm a little iffy reading that you're having issues. Do you have to run any display port software?

Mar 17, 2021 10:04 AM in response to CADARSO

Thanks for the information, appreciate it. Hopefully we get an update that fixes these display issues. Especially since that doc is featured on Apple.com

Mar 17, 2021 12:31 PM in response to marlonfromlos angeles

But the issue I have is only one display support....

CADARSO

Level 1

16 points

Mar 17, 2021 12:42 PM in response to arohiabhi1984

Same in my case. Only one monitor.

Mar 17, 2021 5:34 PM in response to marlonfromlos angeles

I am going to return my MBP and wait until they start supporting dual screens.

BK_NV

Level 1

4 points

May 22, 2021 9:51 AM in response to HLN98

I have the same monitor and a MacBook Air m1. I tried the DP to usb c cable but I was still getting 60htz. How are you getting 144? Am I doing something wrong?

jmp101

Level 1

4 points

May 26, 2021 10:00 AM in response to BK_NV

It’s a 60 hz monitor, you can’t go higher.

jakub133

Level 1

4 points

Jun 8, 2021 11:40 AM in response to AlexB123

Yeah, it does.

Aug 10, 2021 9:03 AM in response to AlexB123

This worked for me! I have two monitors. AsusPB279 which was doing 4k 60hz. and one Asus MG28U doing 4k but stuck on 30hz. Did what you said and it changed my Asus MG28U to 60hz. So weird..

Sep 25, 2021 6:26 AM in response to AlexB123

This answer worked perfectly!

anvayanu

Level 1

12 points

Oct 9, 2021 3:00 AM in response to Electr0n87

Hey, is the issue resolved. I am facing the problem when I connected Benq ew3280u via USB C to my m1 macbook air.

Please let me know how did you resolved it.

anvayanu

Level 1

12 points

Oct 9, 2021 3:00 AM in response to drbrodix

Hey, is the issue resolved. I am facing the problem when I connected Benq ew3280u via USB C to my m1 macbook air.

Please let me know how did you resolved it.

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Macbook Air M1: No 4K@60Hz possible on my 32" 4K BenQ EW3280U