i plug in my ipod nano to my computer and nothing shows up to sync in my itunes

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Strady1 Author

Level 1

9 points

i plug in my ipod nano to my computer and nothing shows up to sync in my itunes

Windows, Windows 10

Posted on Dec 13, 2020 3:16 PM

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Answer 1

Dec 17, 2020 6:22 AM in response to Strady1

Hello Strady1,

Thank you for using Apple Support Communities!

We understand from your post that your iPod nano is not being recognized by iTunes. This article has steps which may help:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Best Regards.

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Answer 2

Dec 19, 2020 4:01 PM in response to Strady1

Strady1,

If you are using iTunes on a Windows PC, you may be able to remove the current version of iTunes and reinstall an older version of iTunes that will work with your iPod shuffle.

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

Choose iTunes from the list of products and then choose the previous version of iTunes you were using from the list of downloads:

Apple - Support - Downloads

Regards.

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Answer 3

Strady1 Author

Level 1

9 points

Dec 19, 2020 8:29 AM in response to Alwayswantingtohelp1

I already tried all this. I have the old I Pod. There is no screen on it. I guess it's called the IPOD shuffle. I didn't know that. Here is a photo of it. I had no problems before but I believe it is because of the new up grade of I Tunes it won't work.

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Answer 4

Strady1 Author

Level 1

9 points

Dec 19, 2020 4:45 PM in response to Alwayswantingtohelp1

ok I can try that but will I be able to still get music on I tunes even if I have the old version? because if I can't then I just think it is better for me to get rid of the IPod Shuffle and get a more current one.

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Answer 5

Dec 23, 2020 5:48 AM in response to Strady1

Strady1,

Installing an older version of iTunes may not give you all of the same features offered in the most recent version of iTunes. Depending on the version of iTunes you install, your music should still be available in your iTunes music library and if you are subscribed to Apple Music you should still be able to sign in to have access to your music.

Take Care.

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Answer 6

Strady1 Author

Level 1

9 points

Dec 27, 2020 6:13 PM in response to Alwayswantingtohelp1

I understand that :) I just think it is pretty crappy of Apple to not make the Nano work anymore with the new version. So in other words I will have to either download the old version of iTunes just so I can keep using my Nano for running or I will have to buy a brand new iPod or whatever just so I can download new music off of my computer. I purchased this iPod Nano from Walmart probably 2 or 3 years ago brand new. So frustrating. Anyway, I truly appreciate your help with everything :)

Take care,

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i plug in my ipod nano to my computer and nothing shows up to sync in my itunes

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