How can I get my confirmation number?

I traded in my old iPhone 7 Dec. 5th, and the ups shows that the iPhone 7 was delivered to the Universal Recycle Tech on Dec. 9th, but until now, I have never received any confirmation number or confirmation email for that, is that normal?

iPhone 12 mini, iOS 14

Posted on Dec 13, 2020 3:45 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2020 6:43 AM

Hi ch0507,


Thanks for posting! It looks like you're trying to locate a confirmation number for a trade-in. We'd like to see if we can get you started in the right direction.


This resource can be used to track the status of your trade-in: Apple Trade In | Trade In Your Device - Phobio | Trade Status. Based on the information there, the confirmation number should be in the email you received as part of the trade quote. If you don't find it there, try the contact options on that site, or you can also reach out to Apple here: Contacting Apple


Best wishes.

1 reply
Question marked as Top-ranking reply

Dec 17, 2020 6:43 AM in response to ch0507

Hi ch0507,


Thanks for posting! It looks like you're trying to locate a confirmation number for a trade-in. We'd like to see if we can get you started in the right direction.


This resource can be used to track the status of your trade-in: Apple Trade In | Trade In Your Device - Phobio | Trade Status. Based on the information there, the confirmation number should be in the email you received as part of the trade quote. If you don't find it there, try the contact options on that site, or you can also reach out to Apple here: Contacting Apple


Best wishes.

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How can I get my confirmation number?

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