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giang24 Author

Level 1

4 points

Touch screen doesn’t work

Touch screen on new watch series 6 doesn’t work even after reset many times

Apple Watch, watchOS 4

Posted on Dec 13, 2020 10:57 PM

Top-ranking reply

barberlives123

Community Specialist

Posted on Dec 17, 2020 11:21 AM

Greetings giang24,

It sounds like your Apple Watch isn’t working correctly. We know how important having a working Apple Watch is for you, and you’re in the right place to find a resolution. You can also try to Unpair and erase your Apple Watch, then set it back up to your iPhone.

If that doesn't fix it, then your Apple Watch may need to be serviced, learn more about Apple Watch Service and Repair. Specifically, send your Apple Watch.

All the best!

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Touch screen doesn’t work

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