Stuck on extracting software

Stuck on extracting software


Posted on Dec 13, 2020 10:36 PM

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1 reply

Dec 17, 2020 11:45 AM in response to Xxronaldo7xx

Hello and welcome to Apple Support Communities Xxronaldo7xx,


We see that you're running into an issue when trying to update or restore your iPhone. We understand your concern, and we'd be happy to provide some information that can help.


If you're trying to update or restore your iPhone to factory settings and you're unable to compete the process, take a look at the article below with some troubleshooting steps that can help.


If you can't update or restore your iPhone, iPad, or iPod touch


If you go through this article and the issue remains, respond back with some more details. Which iPhone are you using? If you're using a Mac, are you using the latest version of software? If you're using a PC, do you have the latest version of iTunes installed?


We look forward to hearing back from you.

Have a great day!

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Stuck on extracting software

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