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Can`t add new Payment Card

Hello, my old card has been expired, and when I try to add the new one, it is added, but after it says that Card issuer must be contacted and nothing happens.

I tried to wait for several minutes, no success. Everything that I could do is press 'back'.

added a screen shot


+ I have added as a payment method 'Apple Pay', why my icloud subscription is not charged from that?


Thank you in advance,


Anastasija

iPhone 11

Posted on Dec 14, 2020 1:15 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2020 1:29 AM

If you already followed ALL the steps provided here (to no avail):--> Change, add or remove Apple ID payment methods – Apple Support

I suggest that you contact iTunes Support Team using the following link (choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue):--> iTunes Store & App Store – Get support for various issues

Regards

Giulio


1 reply
Question marked as Top-ranking reply

Dec 14, 2020 1:29 AM in response to anastasija_g

If you already followed ALL the steps provided here (to no avail):--> Change, add or remove Apple ID payment methods – Apple Support

I suggest that you contact iTunes Support Team using the following link (choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue):--> iTunes Store & App Store – Get support for various issues

Regards

Giulio


Can`t add new Payment Card

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