my iPhone X will not open any apps and will not hard reset off

Can anyone help?

iPhone X, iOS 13

Posted on Dec 14, 2020 11:30 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2020 4:50 PM

Hello mckenzyW,


Ensuring your iPhone is working as expected is very important, and Apple Support Communities is a great place for help. It sounds as though your iPhone is unresponsive, and you may be able to benefit from the steps outlined in the following article.


If your iPhone, iPad, or iPod touch won't turn on or is frozen


If you continue to have issues after completing those steps you'll want to reach out to Apple for additional support. You can find those available contact details via the Get Support website.


Have a great day.

1 reply
Question marked as Top-ranking reply

Dec 17, 2020 4:50 PM in response to mckenzyW

Hello mckenzyW,


Ensuring your iPhone is working as expected is very important, and Apple Support Communities is a great place for help. It sounds as though your iPhone is unresponsive, and you may be able to benefit from the steps outlined in the following article.


If your iPhone, iPad, or iPod touch won't turn on or is frozen


If you continue to have issues after completing those steps you'll want to reach out to Apple for additional support. You can find those available contact details via the Get Support website.


Have a great day.

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my iPhone X will not open any apps and will not hard reset off

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