Spilled water on my MacBook Pro, how long should I wait before taking it to the Genius Bar?

A few hours ago I spilled some water on the keyboard of my MacBook Pro. I immediately shut it down and turned it over to let it dry + wiped it down but I’m obviously still concerned about potential damage. I want to take it to the Genius Bar to see if there’s any significant damage but I’m not sure how long I should wait before doing so. Should I go as soon as possible? Or should I wait a few days and let the laptop dry out first before going?

MacBook Pro with Touch Bar

Posted on Dec 14, 2020 11:53 AM

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1 reply

Dec 14, 2020 11:58 AM in response to sienna142

sienna142 wrote:

A few hours ago I spilled some water on the keyboard of my MacBook Pro. I immediately shut it down and turned it over to let it dry + wiped it down but I’m obviously still concerned about potential damage. I want to take it to the Genius Bar to see if there’s any significant damage but I’m not sure how long I should wait before doing so. Should I go as soon as possible? Or should I wait a few days and let the laptop dry out first before going?


There is no way to know the details.. how much water, where it entered, components effected...etc


I can say typically things get worse not better.


Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.

https://support.apple.com/mac/repair/service


If you have AppleCare+ it will cover a large portion of accidental damage.

https://www.apple.com/support/products/mac.html


AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warranty replacement rates will apply


(*note: there may be some delay due to the temporary Apple Store closures)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)



“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service


Call Customer Support (800) MY–APPLE (800–692–7753)



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Spilled water on my MacBook Pro, how long should I wait before taking it to the Genius Bar?

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