Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Delete old apple id and icloud account

I have just bought a iphone 6 second hand but their account detsils are still on my iphone how can i delete these?


iPhone 6, iOS 12

Posted on Dec 14, 2020 12:22 PM

Reply
Question marked as Best reply

Posted on Dec 14, 2020 1:33 PM

You need the assistance of the previous owner. See information in How to remove Activation Lock - Apple Support

If the previous owner doesn't help, try to get a refund if you purchased through a 3rd party such as ebay as there is no known way to bypass activation lock.

1 reply

Delete old apple id and icloud account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.