You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Delete old apple id and icloud account

I have just bought a iphone 6 second hand but their account detsils are still on my iphone how can i delete these?


iPhone 6, iOS 12

Posted on Dec 14, 2020 12:22 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2020 1:33 PM

You need the assistance of the previous owner. See information in How to remove Activation Lock - Apple Support

If the previous owner doesn't help, try to get a refund if you purchased through a 3rd party such as ebay as there is no known way to bypass activation lock.

1 reply

Delete old apple id and icloud account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.