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A strip of the phone not working on 2 different iPhone 11’s.

So I had to exchange my daughters first iPhone 11 because when we took it to Geek Squad they ran a diagnostic test and noticed a strip that ran vertical through the letters “h” and “b” that doesn’t work. Now we’re having the same issues with a completely different iPhone 11 but it’s not the same vertical strip. Anyone else having this issue with the 11’s?

iPhone 11

Posted on Dec 14, 2020 12:33 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2020 6:04 AM

Hello,

This is all that you can start with:

If the screen isn’t working on your iPhone or iPad – Apple Support

If no help, have it checked:

Find Locations

Good luck.

1 reply

A strip of the phone not working on 2 different iPhone 11’s.

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