I tried shutting my phone (iPhone 11) down and now it’s stuck showing me “slide to power off.” I’ve tried sliding and pressing cancel and neither will work. All I can do is slide down from the corner to show the WiFi, Bluetooth, etc. but none of those buttons take me anywhere.
iPhone 11 Pro Max, iOS 14
Hello angelinerann18,
I understand you're having an issue on your iPhone 11 involving the "Slide to Power Off" function. I'll try to do the best I can to help you.
I would recommend running a force-restart on your iPhone. None of your data will be lost during this procedure. To do so, press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo.
If you need more information, read this article: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
This should solve the problem. If you have any other issues, feel free to ask about them!
Hello angelinerann18,
I understand you're having an issue on your iPhone 11 involving the "Slide to Power Off" function. I'll try to do the best I can to help you.
I would recommend running a force-restart on your iPhone. None of your data will be lost during this procedure. To do so, press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo.
If you need more information, read this article: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
This should solve the problem. If you have any other issues, feel free to ask about them!
Do a forced restart instead. Take off the case and in this order press and quickly release the Volume Up button > press and quickly release the Volume Down button > press and hold the Side/Power button and do not let go until you see the Apple logo (even if you see the slide to power off screen don't let go and keep holding until the Apple logo appears.)
Frozen Screen
