Error message in his iCloud Email box - unable to send.

My father keeps receiving an error message in his iCloud Mailbox along the lines of the following.



Begin forwarded message:

From: Mail Delivery Subsystem <mailer-daemon@googlemail.com>
Subject: Delivery Status Notification (Failure)
Date: November 2, 2020 at 5:31:50 AM EST
To: redacted+caf_=redacted=icloud.com@gmail.com


Message blocked
Your message to ***@icloud.com has been blocked. See technical details below for more information.LEARN MORE
This link will take you to a third-party siteThe response from the remote server was:
554 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137
Reporting-MTA: dns; googlemail.com
Received-From-MTA: dns; SRS0=/qzm=EI=mx.sailthru.com=delivery_20201102053134.21968270.9527@redacted.com
Arrival-Date: Mon, 02 Nov 2020 02:31:39 -0800 (PST)
X-Original-Message-ID: <20201102053134.21968270.9527@sailthru.com>

Final-Recipient: rfc822; redacted@icloud.com
Action: failed
Status: 5.7.1
Remote-MTA: dns; mx02.mail.icloud.com. (17.42.251.12, the server for the
domain icloud.com.)
Diagnostic-Code: smtp; 554 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137
Last-Attempt-Date: Mon, 02 Nov 2020 02:31:50 -0800 (PST)


What does this mean?

Posted on Dec 14, 2020 2:20 PM

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Similar questions

2 replies

Dec 15, 2020 5:31 AM in response to zinacef

Yes that article is completely useless. I wrote to Apple Support (icloudadmin@apple.com) and they send back a standard template saying that they fixed something, try again. We continued to have issues with this account and Apple will not provide any assistance to resolve. I've asked Apple for clarification on this multiple times to which they will not provide any more assistance. A sad state of a company that used to actually care about it's customers.

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Error message in his iCloud Email box - unable to send.

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