Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: shayne295
shayne295 Author
User level: Level 1
4 points

Photo Library - can't find original file when I try to download or edit

I have my photos on an external drive. I can see the photos in my upload history. They open fine. I have double check to maker sure I can edit and download. However once I close photos and and remove the external drive, the next time i one the files it says "can't find originals" This have happened the last 3 times I have imported photos from my camera. What could be causing this issue and how to do fix it and find my originals?

MacBook Pro 13″, macOS 10.15

Posted on Dec 14, 2020 3:26 PM

Reply
Question marked as Top-ranking reply
User profile for user: Old Toad
Old Toad
User level: Level 10
212,063 points

Posted on Dec 14, 2020 4:16 PM

Are you running a "managed" or "referenced" library?



If it's a referenced library you should convert it to a managed one. Read this user tip on "referenced" libraries: Disadvantages of a Referenced Library in Photos - Updated for macOS 10.15 Catalina


Also how is the EHD formatted?


View in context

Similar questions

2 replies
Sort By: 
Question marked as Top-ranking reply
User profile for user: Old Toad
Old Toad
User level: Level 10
212,063 points

Dec 14, 2020 4:16 PM in response to shayne295

Are you running a "managed" or "referenced" library?



If it's a referenced library you should convert it to a managed one. Read this user tip on "referenced" libraries: Disadvantages of a Referenced Library in Photos - Updated for macOS 10.15 Catalina


Also how is the EHD formatted?


Reply
User profile for user: TonyCollinet
TonyCollinet
User level: Level 7
23,990 points

Dec 14, 2020 3:58 PM in response to shayne295

Hi - you need to have the external drive connected before you log onto your mac. You also need to make sure you eject your external drive, before disconnecting it. There are a number of background processes that might be working with your library even when photos is closed.

Reply

Photo Library - can't find original file when I try to download or edit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up